Sunday, December 12, 2004
MCI: on hold, no one can hear you scream
just heard the story of being lost in phone company hell for ten months, told by a radio producer who finally had to take the show live on national radio to get the problem solved. It's the second half of the show and lasts about half an hour.
This American Life is turning out, along with its usual cutesy stories, some of the best radio journalism there's ever been. For the past two years or so, it's been completely amazing at times.
I can't seem to link directly to the show, but go to the website, find the archive page, and find the show which aired December 3, 2004, and is titled 'The Middle of Nowhere." Remember, the story is the second half of the show. It's titled: On hold, no one can hear you scream.
If you're in the mood for a little righteous customer triumph, it goes down like buttahscotch schnapps.
# posted by Lowflyin' Lolana @ 1:04 PM 
